FAQ

Q: Is all ready stock?

A: Yes, if it is still show stock available with quantity 1 or 2, and if you are able to place order means we have ready stock. For shoes and item with size selection, you might try to add the particular size to cart if able to add means the size is available.

 

Q: Can I pre-order if it show out of stock?

A: Non Available for pre-order right now.

 

Q: How to make payment for my order?

A: Just pay to our bank accounts and provide us order no., amount you paid and pay to which bank. 

Maybank : 506164203863 (Fashionhomez Online Store)

CIMB Bank : 8005505912 (Fashionhomez Online Store)

Public Bank : 3176708915 (Fashionhomez Online Store)

 

Q: How many days I can receive my parcel?

A: Normally it will take 1-3 working days to reach, please understand courier is beyond our control. If you didn't receive your parcel within 3 working days after we posted out, kindly contact courier service to check your parcel status.

 

Q: How to know my courier tracking no.?

A: You will received e-mail for the tracking no. once we prepared your parcel. The courier might pick up late or update only on the following day. So you might check on the following working day.

 

Q: How to check my parcel status?

A: You may track your parcel status by call or track through website

Tracking No start with

Courier Service

Contact number

Link of website

E

POS LAJU                

1300-300-300

https://www.tracking.my/couriers/poslaju

6

J&T EXPRESS  

 

                                                            

 

Q: Can I get discount if purchase in bulk? or I'm interested on selling yours product?

A: Sure, we provide Agent service, kindly contact us by email salesfashionhomez@gmail.com

 

Q: How much for shipping fee?

 

Poslaju

J&T Express

West Malaysia

  • RM6.00 first pair, until 5kg
  • RM6.00 first pair, until 5kg

West Malaysia

  • RM17.00 per pair
  • Each parcel max weight form EM. So only 2 pairs in one parcel.
  • RM17.00 per pair
  • Each parcel max weight form EM. So only 2 pairs in one parcel.