Our News
    Themes
      Category

      Q: Is all ready stock?

      A: Yes, if it is still show stock available with quantity 1 or 2, and if you are able to place order means we have ready stock. For shoes and item with size selection, you might try to add the particular size to cart if able to add means the size is available.

      Q: Can I pre-order if it show out of stock?

      A: Yes but only for those  item with code start with PYX, example PYX3000. To pre-order please e-mail us your user ID (if you have register), code of the item, name, address, contact no.

       

      Q: How long I will get my pre-order item?

      A: It take about 2 weeks to reach us and we will post out once arrived. If we have restock or other customer cancel their order, you might received it within very short period.

       

      Q: How to make payment for my order?

      A: Just pay to our bank accounts and provide us order no., amount you paid and pay to which bank. 

      Maybank : 506164203863 (Fashionhomez Online Store)

      RHB : 106085 - 00054093 (Tung Chai Len)

      CIMB Bank : 8005505912 (Fashionhomez Online Store)

      Public Bank : 3176708915 (Fashionhomez Online Store)

       

      Q: How many days I can receive my parcel?

      A: Normally it will take 1-3 working days to reach, please understand courier is beyond our control. If you didn't receive your parcel within 3 working days after we posted out, kindly contact courier service to check your parcel status.

       

      Q: How to know my courier tracking no.?

      A: You will received e-mail for the tracking no. once we prepared your parcel. The courier might pick up late or update only on the following day. So you might check on the following working day.

       

      Q: How to check my parcel status?

      A: You may track your parcel status by call or track through website

      Tracking No start with

      Courier Service

      Contact number

      Link of website

      EF  

      POS LAJU                

      1300-300-300

      https://www.tracking.my/couriers/poslaju

       

      Citylink

      1300-88-2489

      https://www.tracking.my/citylink

                                                                  

       

      Q: Can I get discount if purchase in bulk? or I'm interested on selling yours product?

      A: Sure, we provide Agent & Wholesale service, kindly contact us by email salesfashionhomez@gmail.com

       

      Q: How much for shipping fee?

       

      Poslaju

      Citylink

      West Malaysia

      • RM8.00 first pair, additional pair RM4.00
      • Free postage if purchase more than RM200
      • RM7.00 per shipment
      • Free postage if purchase more than RM100

      East Malaysia

      • RM12.00 per pair
      • Each parcel max weight form EM. So only 2 pairs in one parcel.
      • No free postage for delivery to EM

      -